Frequently asked questions
The things people ask us most on WhatsApp, tidied up. If your question is not here, write to us and we will add it.
Custom builds
- How long have you been building motorhomes?
Since 1998. The workshop dates back to 1972: it started out making caravan windows and in 1998 moved straight on to motorhomes.
- Do you have finished models for sale?
No. Every unit is built to order on the base vehicle the client chooses. The builds section shows units we have already delivered, which are useful as a reference for what can be done, but none of them is ever repeated exactly.
- Do I have to supply the vehicle myself?
You can supply it or we can source it. If you already own it we measure it and draw against those real dimensions. If not, we help you choose the chassis based on how you plan to use it.
- Which vehicles do you work on?
Mainly the Mercedes-Benz Sprinter, in its various lengths and roof heights. We also work on the Fiat Ducato and the Citroën Jumper, and on smaller vans such as the high-roof Toyota Hiace when the intended use does not justify a larger one. Ask us about other chassis.
- Do you build units for work, not just for travel?
Yes. For example, we have delivered a Fiat Ducato fitted out as a mobile office, with a worktop, bed and galley. Tell us how you will use it and we will design around that.
- Which parts of the job do you do yourselves?
The whole process happens in our workshop in Guaymallén: insulation, cabinetry, electrics, plumbing, gas, upholstery and finishing. We do not subcontract the part that decides how good the unit turns out.
- What does the process look like?
There are 8 steps: conversation and brief; base vehicle; project and fixed quote; openings and insulation; services; cabinetry to measure; upholstery and finishing; and testing and handover. The process page explains each one in detail.
- How long does a build take?
120 days at most.
Rental
- How much does the rental cost?
It currently costs ARS 330,000 per day, with rates valid as of 2 September 2026. Extras: Starlink satellite internet at ARS 5,000 per day and Hyundai generator at ARS 5,000 per day.
- Can I book on the website?
No. The rental page shows a calendar with the free days over the next three months. To book, message us on WhatsApp with the dates you need and we will confirm them with you.
- What is the minimum rental period?
Seven days. We do not do shorter rentals.
- How many people does the unit sleep?
The rental unit is for two to four people.
- What is included in the rental?
A fitted galley, bed linen and bedding, an outdoor table and chairs, and 400 km per day of use. Starlink satellite internet and a Hyundai generator can be added as extras.
- What are the requirements?
You must be the named holder of an Argentine property tax bill, hold a private driving licence, and be over 26 to drive. The booking is confirmed with a 50% deposit, and a refundable USD 1,500 security deposit is held.
- Can I cross into Chile?
No. The rental unit may not leave Argentina.
- Can I drive on gravel roads?
No. The unit is not permitted on gravel or dirt roads.
- What happens if I exceed 400 km in a day?
The rental includes 400 km per day of use. Every kilometre over that limit is charged at USD 0.50.
- Does the rental include insurance?
Yes. It includes insurance covering total and partial theft.
- What happens if something breaks during the trip?
You have phone support from us, and if you need a hand on the road, we sort it out with colleagues in different parts of the country.
- Where do I collect and return the unit?
At the workshop, Avellaneda 2261, Guaymallén, Mendoza.
- How should I return it?
With a full fuel tank, just as you collected it, and with the grey and black water tanks emptied. Clean where possible; we take care of the rest.
- Can I travel with pets?
No, pets are not allowed in the rental unit.
Visits and contact
- Can I visit the workshop?
Yes. We are at Avellaneda 2261, Guaymallén, Mendoza, Monday to Friday from 9am to 6pm, and on Saturdays by appointment. It is worth messaging on WhatsApp first so we can make sure there is a unit built up for you to see.
- Do you work with clients from other provinces or from abroad?
Yes, always. We get enquiries from all over Argentina and from abroad, and distance has never been a problem: it starts on WhatsApp and we arrange every step with you. If you cannot make it to Mendoza, tell us and we will find a way.